Benefits Team
M-DCPS Employee Wellness Program
District Wellness Specialist
305-995-2265
Additional Contact Information
For questions and/or additional information about your 2027 benefits, please use the below contact information.
| Medicare Companies (Retirees age 65+ - OR - under 65 & Medicare eligible.) | |
| Humana Zero Premium HMO (Miami-Dade County), Humana Passive PPO and Humana Traditional PPO | Customer Service: 1-866-396-8810, Monday – Friday, 8 a.m. – 9 p.m. (ET) (TTY 711) |
| UnitedHealthcare (UHC): Medicare Group Advantage Plans Medicare Supplement Plans Prescription Drug Plans (PDP) | Customer Service: 1-877-870-7923, 8 a.m. – 8 p.m. (ET) (TTY 711), 7 days a week |
| Cigna Healthcare (Retirees under age 65 - OR - over 65 & non-Medicare eligible.) | |
| Cigna Healthcare | Cigna Onsite Representatives: 305-995-1273, 305-995-2883, 305-995-4287 or 305-995-7137, Monday – Friday, 8:00 a.m. – 4:30 p.m. (EST) Customer Service: 1-800-806-3052; 24 hours, 7 days a week |
| Flexible Benefits | |
| ARAG Legal | Customer Service: 1-800-360-5567, Monday – Friday, 9:00 a.m. – 7:00 p.m. (ET) |
| Delta Dental | Onsite Representative: 305-995-2487, Monday – Friday, 8:00 a.m. – 4:30 p.m. (ET) Customer Service: 1-800-521-2651, Monday – Friday, 8:00 a.m. – 9:00 p.m. (ET) |
| EyeMed | Onsite Representative: 305-995-1952, Monday – Friday, 8:00 a.m. – 4:30 p.m. (ET) Service Center: 1-866-804-0982, Monday – ÂFriday, 7:30 a.m. – 11:00 p.m. (ET) Sat 8:00 a.m. – 11:00 p.m. (ET) |
| Humana Dental | Onsite Representative: 305-995-4511, Monday – Friday, 8:00 a.m. – 4:30 p.m. (ET) Customer Service: 1-855-811-0409, Monday - Friday, 8:00 a.m. - 6:00 p.m. |
| MetLife Aura Identity Fraud & Protection Hospital Indemnity | Customer Service: 1-844-931-2872, 7 days a week, 24 hours a day Customer Service: 1-866-626-3705, option #2, 7 days a week: 24 hours a day |
| The Standard: Life Insurance and AD&D | Onsite Representative: 305-995-4551, Monday – Friday, 8:00 a.m. – 4:30 p.m. (ET) Customer Service: 1-833-760-7019, Monday – Friday, 8:00 a.m. – 8:00 p.m. (EST) |
| Additional Resources | |
| FBMC Service Center (General Questions, Enrollment Assistance and Technical Support) | Service Center: 1-855-MDC-PS4U (1-855-632-7748) Monday – ÂFriday, 7 a.m. – 7 p.m. (ET) |
| Florida Retirement System (FRS) | 1-866-446-9377 |